We do offer appointments, but they are not required to have a service or repair done at Micro Center. All Micro Center service departments offer walk-in services. Due to the limited amount of customers allowed in for repair consultation, you may have to check into a waitlist at your local Micro Center when you arrive.If you would like to setup an appointment for a service or repair, you are able to do this online at the link below:https://www.microcenter.com/site/service/service.aspx
