The following tool is for use with the WD ReadyView NVR or WD ReadyView camera(s). Note: Not supported on macOS Download the WDRVtool
If the hard disk drive is faulty, ReadyView recommends replacing the NVR via the RMA process. ReadyView does not provide any support for swapping the hard disk drive in a ReadyView enclosure and warranty is for the original equipment that shipped with the device. The only hard drives tested for use in the NVR are the…
The ReadyView has a Web user interface. At this time, only the device reset and collecting logs are supported through this interface. Direct Connect HDMI / VGA connection The requires a video cable (HDMI or VGA), monitor, and a mouse (not included). Right-click anywhere on the screen Click Menu Click in the password field…
The ReadyView camera(s) has a default user name and password. The camera(s) is only supported for use on a ReadyView NVR system and this information is not needed for configuration; however, if you are attempting to use the camera(s) on an other system, the credentials may be required. Please see the following table.…
The ReadyView NVR has a default user name and password that is required to be changed during the set-up process through the mobile app. Please see the information below. Default NVR Credentials
The ReadyView NVR is equipped with a fan. Please see the following table for the fan behavior. Fan Behavior Table Note: The fan speed will not change based on the device temperature. If the device is powered on and the fan is off it is likely that the device is will need to be replaced. Please see the following article for…
The ReadyView mobile app the amount of available storage for both internal (NVR) and external devices (if attached) will be displayed. ISSUE: The total storage shows 0.01GB Free CAUSE: The NVR records continuously. SOLUTION: This the normal behavior once the full capacity of the internal drive has been written to (2TB or…
This article details how to collect ReadyView system logs. The ReadyView has a Web user interface. At this time, only the device reset and log gathering are supported through this interface. To gather/collect the device logs, please follow the steps below: To access the web interface, the device's IP address will need to…
The ReadyView NVR has firmware that can be updated via the mobile app. Note: ReadyView does not support rolling back the firmware to an older version To update the WD ReadyView device firmware, please follow the steps below: Launch the WD ReadyView mobile app Tap the options icon at the top left corner of the screen Tap…
