We guarantee your satisfaction on every product we sell in accordance with our return policy. If you are not fully satisfied with your purchase and want to return it, simply bring your undamaged item back to Micro Center with its included accessories, materials, UPC, and packaging within the eligible timeframe and let us help you with a replacement, return or repair if desired. No receipt necessary if you have a Micro Center Insider Account with us.Return or exchange timeframesEligible return or exchange timeframes are from the date of purchase:15 calendar daysCamcorders and projectorsDesktop / Notebook computersDigital camerasMotherboardsProcessorsTablets3D printers, 3D scanners, and CD/DVD duplicators30 calendar daysAll other productsProducts not eligible for returnOpened softwareElectronic software downloadsPoint of Sale Activation Cards that have a dollar valueMicro Center Gift Cards (except as required by law)Products with customer-induced damage such as, but not limited to, aerial drones with damage due to pilot error, tablets or laptops that have been dropped and cracked, liquid damage, etc.…VR Headsets, Headphones, including Airpods, Earbuds and Over-the-Ear Products (COVID-19 Safety Measure)Microphones (COVID-19 Safety Measure)All Phones (COVID-19 Safety Measure)Face masks and disposable gloves (COVID-19 Safety Measure)RefundsAll refunds will be based upon your original payment method or a Micro Center Gift CardIf a credit card was used as payment, a refund will be issued to that credit card within five business days of the return transaction.Check refunds may take up to 14 business daysWe offer gift receipts to customers when purchasing gifts. When returning a gift, you'll receive your refund on a Micro Center Gift Card.Other important detailsMicro Center is not responsible for expenses, fees or additional costs incurred as a result of defective or incompatible productsFor shipped merchandise purchased online and shipped, refer to how to return an online purchase item to Micro Center Online**If there is any other issue that is not answered here, please go to your local Micro Center and speak to one of our knowledgeable managers in-person.
